COVID-19 UPDATE

WEBSITE UPDATE – VISITOR GUIDELINES
SITE: Frank Slide Interpretive Centre

Preparing for your visit:

As we re-open the Frank Slide Interpretive Centre to the public, we ask you to work together with us to keep the Centre a safe space for yourself, for all visitors and for our staff.

In order to meet public health requirements for COVID-19, we have created a new experience for our visitors. While many of our interactive exhibits will be restricted, we will make an effort to ensure our visitors get a fulfilling experience. Our knowledgeable interpreters will be placed throughout the site offering detailed information about the Frank Slide and the surrounding community and its amazing history. Outdoor guided programs and hikes will still be offered but with limited numbers and following all public health guidelines. Please read below for further details on what to expect when you visit.

What we are doing to keep you safe:

  • Limiting visitor numbers (maximum occupancy of 50 visitors at a time)
    • Please be prepared to wait to enter the centre if we are at capacity.
  • Encouraging physical distancing with signage, spacing ‘dots,’ and route markers.
  • Providing physical barriers such as Plexiglass shields in customer service areas.
  • Closing interactive exhibits.
  • Providing substantial access to hand sanitizer and hand washing facilities.
  • Increasing cleaning and disinfecting throughout our facility.

 

What we are asking of our visitors:

  • Stay home if you are not feeling well.
  • Please bring and wear your own non-medical face mask. (Note that we will not be providing masks to visitors.)
  • Practise good hygiene. This includes washing your hands, for at least 20 seconds, regularly during your visit, avoiding touching your face, and coughing or sneezing into your elbow.
  • Keep your family unit together when walking through the museum, and keep children within reach at all times.
  • Please be patient – don’t crowd around displays. Practise physical distancing guidelines, keep 2 metres away from others and please wait your turn.
  • Download and utilize the ABTraceTogether app.
  • Explore the Centre by following a marked one-way route.
  • Please bring your own strollers and wheelchairs, as these will not be available onsite.
  • Please be prepared to pay for your visit with debit or credit card.
  • Please follow entrance and exit signs in and out of the Interpretive Centre.
  • Please ask for assistance in getting brochures or purchasing items from the gift store.

 

What’s open:

  • Theatre – we will be showing our two awarding winning audio-visual presentations with restricted seating.
  • All levels of the Interpretive Centre will be open
  • 1.5 km walking trail
  • Boardwalk around the Centre.
  • Washrooms.
  • Picnic area
  • Gift shop – with restrictions of four visitors at any time – please ask for assistance with items.

 

What’s closed:

  • We are not offering educational programs, school trips, or group visits at this time
  • High-touch amenities are restricted. This includes brochures, gift shop items, interactive exhibits and water fountains.
  • We are not hosting or taking bookings for facility rentals or events.
     

The safety of all visitors and staff is our top priority. We are closely monitoring the situation and will determine if additional precautions are needed.

We ask that everyone continue to follow alberta.ca/covid19 for the latest information on this situation. For information in a variety of languages please visit alberta.ca/covid-19-information-posters.aspx